Incharge Chief Minister Complaint Cell Shoaib Mirza visited PITB's Citizen Contact Center (CCC) to review the operations of the Chief Minister (CM) Complaint Cell (24/7 Helpline 080002345) during Eid holidays.
PITB representatives including Senior Manager Communication & Coordination Mamoon Ahmed Manager, Senior Manager QA & Training Shahbaz Ahmed, Senior Manager Business Development Umair Ali, Manager Coordination Aamir Sajjad and Assistant Manager Operations Umair Jamsheed gave detailed insights into the various features and services being offered 24/7 particularly during the Eid holidays. He was also briefed about the complaint portal and how complaints are logged and cascaded to relevant departments. He lauded the commitment of the PITB team.
PITB’s CCC is offering state-of-the-art services to a number of government departments across Punjab and is serving as bridge between the government and the public.