September 30, 2024
PITB’s Citizen Contact Center (CCC) and the authorized dealership of Indus Motors Company, Toyota Walton Motors held a meeting to discuss the CCC services. PITB Senior Manager QA & Training Shahbaz Ahmed and Program Manager Zain Iqbal led the meeting focusing on optimizing the customer service process.
Toyota Walton Motors IT Head Amir Mushtaq and Head of Customer Relations Waqar Ahmed discussed the CCC proposal in detail, exploring potential future collaborations to enhance the overall customer experience.