Federal Ombudsman of Pakistan Ijaz Ahmad Qureshi along with ADCR Noman Farooq Tarar, Regional Head Dr. Muhammad Zahid and Assistant Registrar Mehmood Mahay visited PITB established e-Khidmat Markaz in DG Khan to get acquainted with the citizen-centric services offered there. Senior representatives from multiple federal departments were also present.
The delegation was given a detailed briefing on the center’s operations, highlighting standardized digital service delivery, departmental integrations, FC CRM development, citizen facilitation processes and digital pendency management.
During the visit, the Federal Ombudsman met the departmental representatives and appreciated the teamwork at the e-Khidmat Markaz. On behalf of Chairman PITB Faisal Yousaf, a Shield was presented to Federal Ombudsman of Pakistan Ijaz Ahmad Qureshi as a souvenir.