A very successful session was held on World Bank webinar at Online Learning Campus in which Chairman PITB Dr Umar Saif was the special speaker. Titled Smart Government Solutions for better Service Delivery, he presented a number of Smartphone-based systems developed by the Government of Punjab to monitor government work, improve civic services and collect citizen feedback. He shared the success story of various ICT interventions of Punjab government initiated by PITB to track and contain a Dengue epidemic, identify crime clusters, measure teacher presence, monitor visits of rural doctors, improve vaccination, and many such endevours. Zubair Bhatti, Senior Public Sector Management Specialist with the World Bank in Pakistan, complimented Dr Umar Saif for such a fruitful, interactive and inspirational session. The representatives of Online Learning Campus thanked Dr Umar Saif for holding the exclusive session for World Bank webinar.