March 31, 2015
PITB’s project team conducted refresher training session on WASA Mobile Application for client department WASA and briefed its usability for features i.e. complaints launch, monitoring and complaints resolution with pictorial evidences in addition to communicating the efficacy of WASA Complaint Management System (CMS) and WASA Tracking portal and its impact and visibility on WASA performance for better service delivery to citizens in upcoming monsoon season.