May 26, 2021
PITB and Technical Education & Vocational Training Authority (TEVTA) has signed a contract to upgrade TEVTA’s customer services through PITB’s Citizen Contact Center (CCC). The contract was signed by Chairman PITB Azfar Manzoor and Chairman TEVTA Ali Salman Siddique. PITB DG e-Governance Sajid Latif, JD Ali Zeb and other senior officials from both organizations were present at the ceremony.
According to the contract, CCC will manage TEVTA helpline through toll free number 0800-83882. Scope of the agreement includes managing the inbound calls related to TEVTA, provide bulk SMS services and collect feedback for improving service delivery. It will also manage activities of Alumni Traceability & Job Placement.