PITB and Punjab Mines & Minerals signed MoU for IT Integration of the Department

January 07, 2022

PITB and Punjab Mines & Minerals Department (MMD) have signed an MoU under the ongoing Annual Development Program (ADP) and as part of the ‘Strengthening of Directorate General Mines & Minerals, Punjab and IT Integration of Administrative Department’ project.

The MoU was signed by PITB DG e-Governance Sajid Latif and Secretary Mines & Minerals Department Amir Ejaz Akbar Gondal at a ceremony held at Arfa Software Technology Park.

Senior officials from both departments including PITB Chairman Azfar Manzoor, DG IT – Operations (IT-Ops) Faisal Yousaf, Director Atif Hussain, Project Director Ali Zeb and MMD’s Director General Zafar Javed Malghani, Deputy Secretary (Admin) Atika Ammar and Deputy Secretary (Technical) Sajid-Ur-Rehman were also present.

According to the MoU PITB will develop Complaint Management System (CMS) through Citizen Relationship Management (CRM) and establish a dedicated helpline number 042-99030122. The CMS and dedicated helpline will be managed by PITB’s IT-Operations Department and Citizen Contact Center (CCC).