The PITB developed Case-Flow Management System has digitized the traditional manual processes of the District Consumer Courts, Councils, and District Authority, leading to a significant improvement in the overall work-flow and public service delivery. With the help of this intervention, the District Authority has achieved an impressive 96% disposal rate for complaints filed before District Authority, while the District Consumer Courts have achieved a 92% disposal rate for cases filed before District Consumer Courts.
Building on this success, PITB has taken a step further to enhance the system's reach and accessibility by developing an iOS Mobile Application. This innovative app provides iOS users with an easy-to-use interface, enabling them to file cases and complaints and access other features conveniently from their mobile devices.
Download the Consumer Court Services App:
https://apple.co/3Z0EBZ2