A delegation from Labour & HR Department visited Citizen Contact Center (CCC) for a training session on Labour & HR Helpline (1314). The training session was chaired by Labour & HR Department Additional Secretary Tausif Dilshad Khatana. CCC Training Manager Aisha Saleem, Assistant Manager Operations Umair Jamsheed and CCC agents also attended the training.
Labour & HR Department team members including Research Staff Officer Abdul Qayyum, SO (Complaints) Muhammad Shafiq, Assistant Minimum Wages Board Farhan Khalid, Superintendent Javed Akhter Khan and Computer Operator Minimum Wages Board & Punjab workers' welfare funds Asim Mushtaq actively took part in the training session.
The CCC agents were encouraged and educated by Labour & HR Department Additional Secretary Tausif Dilshad Khatana about the significance of the helpline and its role in supporting the general public by creating awareness about the procedures and scope of the department.